Question 1

What types of businesses do you work with?

Accepted Answer

We work with businesses of all sizes. From small field crews and startups to multi-site enterprises and growing mid-market companies. If your team relies on devices, internet, or phones to operate, we can help. We're especially experienced with businesses in logistics, field services, retail, healthcare, and professional services.

Question 2

Where are you located and what areas do you serve?

Accepted Answer

We're headquartered in Davenport, Florida, and serve businesses across the United States. Many of our services, device staging, MDM configuration, carrier plan management, and VoIP deployment are fully remote. For clients in Central Florida and surrounding areas, we also offer on-site support.

Question 3

How do I get started?

Accepted Answer

The easiest first step is to request a quote or reach out through our contact page. We'll schedule a short discovery call to learn about your current setup, your team size, and what's not working. From there, we'll put together a clear plan and proposal. No pressure, no commitment required.

Question 4

Is there a minimum contract or minimum number of devices?

Accepted Answer

We work with businesses at different stages, so there's no strict minimum. Whether you need 5 devices or 500, we'll structure an engagement that makes sense for your scale. Reach out and we'll let you know what's realistic for your situation.

Frequently Asked Questions.

Getting Started

What types of businesses do you work with?

Where are you located and what areas do you serve?

How do I get started?

Is there a minimum contract or minimum number of devices?

Carriers & Plans

Which carriers do you work with?

Can you work with our existing carrier, or do we have to switch?

Can you help us get better pricing on our current carrier plans?

What if we have multiple locations in different states with different coverage needs?

Deployment & Devices

What does "staged and kitted" mean?

How long does a typical deployment take?

Does Mainline handle shipping and logistics?

Can you support a device refresh if we already have devices we want to replace?

Device Management (MDM)

What MDM platforms do you support?

Do you manage the MDM on an ongoing basis, or is it a one-time setup?

What if an employee loses a device or it gets stolen?

Internet & Networking

What internet connection types do you offer?

What is failover internet and do I need it?

Can you help with networking at a location that's hard to wire, like a warehouse or job site?

VoIP & Communications

Can you replace our existing office phone system?

Do your VoIP solutions work for remote or hybrid teams?

What's the difference between VoIP and UCaaS?

Not sure which services you need? That's exactly what the discovery call is for.